Shipping policy
Processing Time All products are made to order. Orders are typically processed and dispatched within 3–7 business days after payment is confirmed.
Shipping Times Once dispatched, estimated delivery times are:
- European Union: 5–10 business days
- United Kingdom: 7–14 business days
- United States & Canada: 10–20 business days
- Rest of World: 10–25 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or peak periods.
Shipping Rates Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number where available.
Customs & Duties For orders shipped outside the European Union, customs duties and import taxes may apply. These charges are the responsibility of the recipient and are not included in our prices or shipping fees.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at jijitsu.co@gmail.com and we will investigate with the carrier.